Acceptable Use Policy:

• All employees are expected to use company technology and systems responsibly and for legitimate business purposes.
• Prohibit unauthorized access, sharing of login credentials, or any activities that may compromise system security or data integrity.
• Specify guidelines for the appropriate use of company resources, including internet, email, and software.

Data and Information Security:

• Protecting sensitive company and client data is paramount. Employees must adhere to the following:Handle and store confidential information in a secure manner, following established data protection protocols.
• Regularly update passwords and use strong, unique passwords for all accounts.
• Encrypt sensitive data during transmission and ensure secure backups are in place.
• Report any security incidents or suspected breaches immediately.

Software and Hardware Usage:

• Only authorized software and hardware should be installed and used on company devices.
• Prohibit the use of pirated or unauthorized software.
• Regularly update software and apply security patches to ensure system integrity.

Email and Communication:

• Use company email accounts for official business purposes.
• Exercise professionalism and confidentiality in all email communications.
• Prohibit the transmission of spam, phishing attempts, or any content that may harm the company's reputation.

Remote Work and Bring Your Own Device (BYOD):

• When working remotely, employees must:Follow established security protocols and connect through secure networks.
• Protect company data on personal devices used for work purposes.
• Adhere to data privacy regulations while handling sensitive information.

Social Media and Online Presence:

• Represent the company professionally and responsibly on social media platforms.
• Avoid sharing confidential or proprietary information.
• Do not engage in activities that may damage the company's reputation online.

Compliance with Laws and Regulations:

• All employees must comply with relevant laws, regulations, and industry standards applicable to the ICT sector.
• Respect intellectual property rights, copyright laws, and data privacy regulations.

Monitoring and Enforcement:

• The company reserves the right to monitor technology usage, network traffic, and system access to ensure compliance.
• Violations of this policy may result in disciplinary action, including warnings, suspension, or termination.

These terms and conditions govern the use of services provided by MICRO ICT to its clients or customers .

By accessing and using the services, the Clients agree to be bound by this Agreement.

Service Provision:

a. The Company will provide ICT services to Clients as outlined in the agreed-upon contracts, proposals, or service-level agreements.

b. The Company will strive to deliver services with a high level of professionalism, technical expertise, and in accordance with industry standards.

c. The specific details, scope, and timelines of the services will be mutually agreed upon in writing.

Client Responsibilities:

a. The Clients are responsible for providing accurate and complete information necessary for the Company to perform the services effectively.

b. The Clients must promptly respond to the Company's requests for information, feedback, or approvals to ensure timely completion of the services.

c. The Clients are responsible for maintaining the confidentiality and security of their login credentials and any access provided by the Company.

Payment and Invoicing:

a. The Clients shall pay the agreed-upon fees for the services rendered by the Company as per the terms outlined in the invoices or contracts.

b. Invoices shall be sent to the Clients based on the agreed-upon billing cycle, and payment is due within the specified timeframe.

c. Failure to make timely payments may result in service disruptions or termination of services at the Company's discretion.

Intellectual Property:

a. The Company retains all intellectual property rights in its proprietary systems, software, methodologies, and any deliverables produced during the provision of services.

b. The Clients shall not reproduce, modify, distribute, or exploit the Company's intellectual property without prior written consent.

Confidentiality:

a. The Company and Clients shall maintain the confidentiality of any proprietary or confidential information shared during the course of the services.

b. Both parties shall use reasonable measures to protect such information and shall not disclose it to third parties without prior written consent, except as required by law.

Limitation of Liability:

a. The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the services, including but not limited to data loss, business interruption, or financial losses.

b. The Company's liability, if any, shall be limited to the fees paid by the Clients for the specific services in question.

Termination:

a. Either party may terminate this Agreement with written notice if the other party breaches any material provision of this Agreement.

b. Upon termination, the Clients shall pay for all services provided up to the termination date, and any outstanding fees or expenses.